RETURNS POLICY

✅ Hassle-Free Returns Policy – TAS Auto Wrecker Australia

At TAS Auto Wrecker, we strive to make your return experience simple, clear, and stress-free. Whether you’ve purchased a new aftermarket car part or a used genuine OEM component, we’ve got you covered with a fair and transparent return process.

🔄 What Items Are Eligible for Return?

We accept returns on most auto parts sold through our store, including:

  • Used genuine parts (where applicable)

  • New aftermarket parts

  • Engine components

  • Suspension & steering parts

  • Interior & exterior accessories

Exceptions apply to certain items that may be non-returnable due to their nature (e.g. electrical components, clearance items).
🛈 Please check the product listing for return eligibility or contact our support team directly.

📅 Return Time Frame – How Long Do I Have?

All eligible items must be returned within 7 days from the date of purchase.
We do not accept returns after 7 days under any circumstance.

📍 Return Address – Where Do I Send the Item?

All returns must be sent to our main warehouse location at:

TAS Auto Wrecker Returns
16 Legana Park Drive, TAS 7277, Australia

📝 How to Initiate a Return

  1. Contact our customer service team via phone or email to notify us of your return request.

  2. Provide the order number, product name, and a brief reason for return.

  3. Wait for our team to respond with return instructions and packaging guidelines.

  4. Securely package the item (original packaging preferred, but not required).

  5. Return the item to the address provided.

🚚 Return Shipping Costs & Conditions

  • Original shipping fees are non-refundable.

  • The buyer is responsible for all return shipping charges.

  • We recommend using tracked shipping for your protection.

💳 Refund & Credit Policy

  • Refunds are issued to your original payment method (e.g. credit card, PayPal, bank transfer).

  • Refunds are processed after we receive and inspect the returned item.

  • Processing time varies depending on your bank/payment provider (typically 3–7 business days).

🏬 In-Store Return Option Available

Prefer to return the item in person? Visit our customer return location at:

TAS Auto Wrecker – Returns Counter
16 Legana Park Drive, TAS 7277, Australia

🛈 Please contact us first before visiting the store so we can assist you efficiently.

📦 Return Packaging Guidelines

  • Use original packaging if available to ensure safe transit.

  • Include all accessories, manuals, and documentation related to the item.

  • If original packaging is unavailable, use secure, protective packaging to avoid damage.

❓Need Help With Your Return?

Our customer service team is here to help with any questions, issues, or concerns.

📧 Email: support@tasautowrecker.com.au